NoVA Contractor Hub NoVA Contractor Hub

Privacy Policy

Last updated: January 1, 2026

1. Overview

NoVA Contractor Hub ("we," "us," "our") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using this site, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

When you submit a contact form, request a Visibility Score, or claim a business listing, we collect the information you voluntarily provide, which may include:

  • Name and email address
  • Business name, trade, and city
  • Phone number (if provided)
  • Message content
  • Website domain or other ownership verification details

This information is used solely to respond to your request and is not shared with or sold to third parties.

Analytics Data

We may use analytics services (such as Google Analytics) to understand how visitors use our site. Analytics data is aggregated and anonymized and may include pages visited, time on site, and general location (city/region level). Analytics are used solely to improve the site's content and usability. If you prefer to opt out of analytics tracking, you may use browser extensions such as the Google Analytics Opt-out Add-on.

Automatically Collected Information

Like most websites, our hosting infrastructure may automatically log basic technical information such as IP addresses, browser type, and referring URLs. This data is used for security and operational purposes only and is not associated with individual users.

3. Third-Party Services

This site uses the following third-party services that may collect limited data according to their own privacy policies:

  • Google Fonts — loads typeface assets; may log your IP address. Google Privacy Policy
  • Cloudflare CDN (Font Awesome) — delivers icon assets.
  • Tailwind CSS CDN — delivers styling assets.

We do not control data collected by these third-party services and are not responsible for their privacy practices.

4. Contractor Data

Contractor profiles on this site are built from publicly available information including Google Business Profiles, contractor websites, and public directories. We do not collect or store private contractor data. If you are a contractor and believe your listing contains private information that should be removed, contact us and we will review the request.

5. Cookies

This site may use session cookies for basic functionality. We do not use persistent tracking cookies for advertising purposes. Analytics cookies, if used, are subject to the analytics provider's privacy policy.

6. Data Retention

Contact form submissions are retained only as long as necessary to respond to the request. Analytics data is retained according to the analytics provider's retention settings. We do not sell or share contact information with third parties.

7. Children's Privacy

This site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights

You may contact us at any time to request that personal information you have submitted be deleted or corrected. We will respond to such requests within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this site after an update constitutes acceptance of the revised policy.

10. Contact

Privacy questions or requests? Contact us at our contact page or via email at admin@novacontractorhub.com.

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